30-Day Satisfaction Guarantee
We want you to love your crystals. If you are not completely satisfied, you may return your purchase within 30 days of delivery for a full refund.
Return Conditions
- Items must be unused and in original packaging
- Include your order number with the return
- Contact support@sevenstars.store to initiate a return
Refund Process
Once we receive your return, please allow 5-7 business days for inspection and processing. Refunds will be issued to your original payment method.
Non-Returnable Items
- Custom or personalized orders
- Items marked as “Final Sale”
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours with photos. We will send a replacement or issue a full refund at no extra cost.